ll89 FAQ Centre

The minimum deposit at ll89 is ৳200. This applies equally to all three payment methods — bKash, Nagad, and Rocket. So no matter which method you choose, you can add balance to your account and start playing from just ৳200.

Deposits usually reflect in your account within a few minutes. If more than 15 minutes have passed, first check your bKash, Nagad, or Rocket app to confirm the transaction was successful. If it was, take the transaction ID and contact our 24/7 live chat — the team will resolve the issue quickly.

ll89 does not apply any service charge on deposits. However, bKash, Nagad, or Rocket may charge their own mobile banking fees according to their policies. For the latest fee information, check your mobile wallet app or the helpline of the relevant service.

ll89 currently accepts deposits through three mobile financial services: bKash, Nagad, and Rocket. All three are widely used in Bangladesh and offer instant deposit convenience. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

To deposit with Nagad, first log in to your ll89 account and go to the Deposit section. Select Nagad, enter the amount, and send money to the Nagad number shown. Once the transaction is complete, enter the transaction ID in the designated field. Your balance will usually update within a few minutes.

Popular cricket markets at ll89 include Match Winner, Toss Winner, Top Run Scorer, Total Runs in an Innings (Over/Under), Number of Wickets, and Partnership Runs. More detailed markets are also available, such as runs per over, a specific batter's half-century or century. For example, in a Bangladesh vs India match you can pick either team in the Match Winner market.

Yes, ll89 covers major international cricket events including BPL, IPL, T20 World Cup, ICC tournaments, and bilateral series. You can place bets both before and during matches. Go to the Sports section and check the Cricket tab for available events.

If a match is cancelled or declared no-result due to rain or any other reason, the bet amount is returned in full in most cases (marked as void). However, the outcome may differ under specific rule settings, such as when a result is determined via the DLS method. Full details of all betting rules are available on the terms and conditions page.

ll89 offers in-play or live betting, which lets you place bets at real-time odds while a match is ongoing. Markets update in line with the over-by-over situation. Since odds change quickly, fast decisions are important. Go to the Live Betting section to see active events.

The most common causes of login problems are: entering the wrong username or password, Caps Lock being on, and outdated browser cache. First make sure you are entering your details correctly. If that doesn't work, reset your password. If the problem continues, contact ll89's 24/7 live chat.

A strong password generally has at least 8 characters and should combine uppercase letters, lowercase letters, numbers, and special characters. For your username, it is best to use a unique name that does not reveal your identity. The system will display specific guidelines during registration.

Click the "Forgot Password" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If the process doesn't complete, contact our support team directly via live chat.

After logging in to your account, go to the Profile or Settings section where you will find options to update your phone number, email, or other personal details. For security reasons, identity verification may be required to change certain information. In that case, the support team is ready to assist you directly.

After logging in, go to your Profile or VIP Dashboard section to see your current VIP level. ll89 has three levels — Bronze (up to 0.3% weekly cashback), Silver (up to 0.7%), and Gold (up to 1.0%). It is possible to move up to a higher level through regular play.

Most games run server-side, so refreshing the page after reconnecting should resume the game from where it left off. In sports betting, if a bet was successfully placed it will be saved. However, if any transaction seems incomplete at the moment of disconnection, let us know via live chat.

Yes, the ll89 website is fully optimised for mobile browsers. You can enjoy slots, cricket betting, and casino games smoothly from any modern browser — Chrome, Firefox, or Samsung Internet. There is no need to download a separate app.

Absolutely. On Android, open the site in Chrome and select "Add to Home screen" from the top menu. On iPhone, tap the Share button in Safari and choose "Add to Home Screen". After that you can open ll89 directly from your home screen just like an app.

Yes, old cached data often slows down page loading. Go to your browser settings and select "Clear browsing data" or "Cache clearance". In Chrome, go to Settings → Privacy → Clear browsing data, tick "Cached images and files", and clear it. Then open the site again — the load speed should improve noticeably.

ll89 works well on any up-to-date modern browser. For the best performance, using the latest version of Google Chrome or Mozilla Firefox is recommended. If your browser is outdated, update it — this improves both game speed and security.