ll89 Terms and Conditions

1 Definitions and Interpretations

The following words are used with specific meanings throughout these Terms:

• "Platform" refers to ll89's website, mobile interface, and all associated services.
• "User" or "Member" refers to any person who holds a registered account at ll89.
• "Account" refers to a user's personal profile and funds at ll89.
• "Bonus Funds" refers to any promotional credits awarded by ll89, which are withdrawable subject to specific conditions.
• "Real Money" refers to funds deposited by the user themselves, which are not bonus funds.
• "Wagering Requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn.

2 Account Registration and Eligibility

The following conditions must be met to open an account at ll89:

• You must be 21 years of age or older.
• Only one account is permitted per person. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• If your details change, you must notify ll89 immediately.
• Keeping account login credentials fully confidential is the user's responsibility. Any unauthorized access must be reported to the support team immediately.

Identity Verification

ll89 may request a government-issued ID or other documents for identity verification at any time. Withdrawals may be delayed until verification is complete.

3 Age Restriction and Responsible Gaming

ll89 is for users aged 21 and over only. Access by minors (those under 21) is strictly prohibited. If it is established that a user is underage, their account will be closed immediately and all funds may be forfeited.

ll89 believes in responsible gaming. If you feel that gaming is having a negative impact on your personal or financial life, please visit the Responsible Gaming page or contact our support team.

4 Deposits and Withdrawals

Deposit Terms

• The minimum deposit amount at ll89 is ৳200.
• Supported deposit methods: bKash, Nagad, and Rocket.
• Deposited funds are generally credited to the account instantly.
• Users must use a payment method registered in their own name. Deposits from third-party accounts are not accepted.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing time is generally between 15 minutes and 2 hours.
• Withdrawals can only be made through the same method used for the deposit — bKash, Nagad, or Rocket.
• Identity verification must be completed before a withdrawal can be made.
• The applicable wagering requirement must be met before bonus funds can be withdrawn.
• ll89 reserves the right to temporarily suspend a withdrawal if suspicious activity is ongoing.

5 Bonuses and Promotional Offers

Welcome Bonus

A bonus of up to 200% is available on the first deposit at ll89, with a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000. Or depositing ৳22,000 gives a ৳20,000 bonus (the maximum cap), making a total balance of ৳42,000.

Bonus Terms

• A bonus is applicable only once per account.
• The wagering requirement must be met before the bonus can be withdrawn (see the section below for details).
• Bonus funds are displayed separately from real money.
• ll89 reserves the right to change or cancel the terms of any bonus offer at any time.
• In cases of bonus abuse or fraud, the bonus may be cancelled and the account suspended.

6 Wagering Requirements

To withdraw bonus funds, you must wager 25 times the bonus amount. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: If you receive a ৳2,000 bonus, the bonus winnings become withdrawable after placing a total of ৳50,000 in bets (i.e., 2,000 × 25).

• The period to complete the wagering requirement is 30 days from the date the bonus is received.
• If the wagering requirement is not completed within the specified time, the bonus will be cancelled, but real money will remain intact.
• Promotional betting restrictions may apply to certain games — see the relevant bonus details.

7 Gaming Rules

Slots, casino games, sports betting, fishing games, bingo, and other games are available at ll89. All games are conducted in a fair and transparent environment.

• Game outcomes are determined by Random Number Generator (RNG) technology, which ensures impartiality.
• If a game result is voided due to a technical error or software issue, the related bet will be considered cancelled and real money will be refunded.
• ll89 is not responsible for internet disconnections during gameplay. The outcome will be determined based on the state of the game before the disconnection.
• ll89 reserves the right to temporarily or permanently suspend any game at any time.

Sports Betting

For sports betting, a bet generally cannot be changed once it has been confirmed. If a match is cancelled or incomplete, the bet will be considered cancelled and the funds will be returned.

8 Prohibited Activities

The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Registering by providing false or incomplete information.
• Abusing the bonus system or participating in bonus arbitrage.
• Attempting to access the platform through hacking, cracking, or any other unauthorized means.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering or other illegal financial activities.
• Making deposits or withdrawals using a third-party account.
• Harassing, threatening, or causing harm to other users.

If any of the above activities are proven, ll89 reserves the right to forfeit all funds, permanently close the account, and take legal action if necessary.

9 Account Suspension and Closure

Suspension by ll89

ll89 may temporarily suspend any account for investigation for the following reasons:

• Suspicious or unusual transaction patterns.
• Identity verification is incomplete.
• An allegation of prohibited activity exists.

Closure by the User

You may close your account at any time — contact the support team. Please withdraw any withdrawable funds before closing your account. Real money remaining in a closed account will be returned, but any unused bonus funds will be cancelled.

Self-Exclusion

As part of responsible gaming, you may request self-exclusion. While self-exclusion is active, your account cannot be accessed. Visit the Responsible Gaming page for more details.

10 Limitation of Liability

ll89 is not liable for the following:

• Disruptions to games or transactions caused by internet disconnection or technical reasons.
• Server errors or software issues from third-party game providers.
• Login credential leaks or unauthorized access due to user negligence.
• Any service restrictions resulting from changes in applicable law.
• Indirect, incidental, or consequential losses.

For any claim, ll89's maximum liability will be limited to the amount of the transaction in question.

11 Privacy and Personal Data

ll89 gives the highest priority to the protection of users' personal data. Full details on how your data is collected, used, and protected can be found on our Privacy Policy page.

• Your personal data is protected by SSL encryption.
• Information necessary for identity verification and fraud prevention is retained.
• ll89 does not sell your data to third parties under any circumstances.
• Data may be provided to authorities where required by legal obligation.

12 Changes to Terms

ll89 reserves the right to change these Terms at any time. For significant changes, users will be given reasonable advance notice — via email or a notification on the platform. Continued use of the platform after a change is considered acceptance of the new Terms.

The date of the last update is noted at the top of this page. You are advised to check this page regularly.

13 Governing Law and Dispute Resolution

The applicable governing law will be followed for the interpretation and enforcement of these Terms. Any dispute between ll89 and a user will first be addressed through direct negotiation.

Contact the support team as the first step to resolve any dispute. Our team is committed to resolving issues quickly and fairly.

14 Contact

If you have any questions or feedback about these terms, please contact ll89's support team:

• Live Chat — 24 hours, 7 days a week.
• Email: [email protected]
• Support is available in both Bengali and English.

Our team is always ready to address any of your concerns quickly and helpfully.